A Multi Devices Experience Alleviates Pain, Restores Health, And Extends Life Of The Users

During a 12-month internship with the Medtronic Diabetes Group, I undertook the challenge of designing a patient-centered service to help individuals manage diabetes while minimizing physical and emotional burdens. Recognizing that diabetes diagnoses are on the rise and that the condition can significantly impact patients' lives, I adopted a patient-centered design approach. This approach revealed the complexity of addressing the unique needs of individuals with the same symptoms who often preferred different solutions based on their emotional response. My key priorities were to create an informative and accessible service, using clear data visualization for users with varying abilities, and to ensure emotionally supportive user experience. The resulting service, encompassing a mobile app, watch app, continuous glucose monitor sensor, and more, aimed to empower users to control blood sugar effectively and improve their quality of life. Throughout the internship, I learned to innovate within regulatory constraints, collaborate with multidisciplinary teams, and orchestrate the user experience across multiple devices.